FREQUENTLY ASKED QUESTIONS
Yes, absolutely. At Prolap, we ensure that all product images accurately represent the item you will receive. What you see in the picture is exactly what you'll get — including the model, specifications, and condition (new or refurbished, as listed). If you have any questions before ordering, our support team is here to help.
If a product is marked as “out of stock,” it’s likely to become available again soon. We recommend clicking the “Notify Me” button on the product page to receive an email as soon as it’s restocked. For specific restock inquiries, feel free to contact our support team.
We currently ship orders across [your country/region].
During checkout, simply enter your shipping address, and we’ll let you know if delivery is available in your area. If you have special shipping requests or questions about international delivery, please contact our support team.